Billing Terms and Conditions
Welcome to Mineral Mug. We're excited to have you as a customer. This policy outlines the terms governing billing and payment for products and services purchased through our platform. By making a purchase, you agree to these terms.
Secure Payment Options
We prioritize your security. Mineral Mug accepts a variety of secure payment methods, including:
- Credit Cards: Visa, Mastercard, American Express, Discover, and more.
- Online Payment Platform: PayPal.
All payments are processed in United States Dollars (USD). Please note that currency exchange rates may apply for non-USD credit cards.
Order Confirmation
Upon successful payment, you'll receive an order confirmation email containing purchase details. Please review it carefully for accuracy and contact our customer support immediately if you notice any discrepancies.
Billing Information
Providing accurate and up-to-date billing information, including your address and payment details, is crucial. Incorrect information may delay order processing.
Pricing and Taxes
Product prices displayed on our website exclude applicable taxes, unless otherwise stated. The final price, including taxes and any applicable fees, will be shown during the checkout process.
Promotions and Discounts
We may offer promotional offers, discounts, and coupon codes for eligible products. These offers are subject to specific terms and expiration dates. Generally, only one promotion or discount can be applied per order.
Returns and Refunds
For eligible returns, refunds will be issued according to our Return & Refund Policy. Approved refunds will be processed to the original payment method within 10 business days.
Changes to Billing Terms
Mineral Mug reserves the right to modify or update these billing terms at any time. Updated terms will be effective immediately upon posting on our website. Continued use of our services after such changes constitutes your acceptance of the revised terms.
Contact Us
For any questions or concerns regarding billing, please contact our customer support team using the contact information provided on our website.
By making a purchase on Mineral Mug, you acknowledge that you have read, understood, and agree to abide by these Billing Terms and Conditions.